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VRSCA (Video Relay Services Consumer Association) is a communication forum for Deaf, Hard-of-Hearing and hearing persons who use Video Relay Services (VRS). In the recent Further Notice of Proposed Rule Making (FNPRM), the Federal Communications Commission sought comment on proposed reforms to the VRS program to address structural issues and emphasized the importance of comments that are specific and supported by data. Because VRS is vital for communications within the Deaf, Hard-of-Hearing, deaf-blind, and speech disabled communities, and because VRS provides us with the freedom to function independently, the VRSCA believes it is essential to provide insight to the FCC on who VRS consumers are and what issues are crucial to them. Therefore, VRSCA took the initiative to conduct an informal survey of VRS consumers that was presented in ASL video. The survey was posted on the vrsca.org website. There were over 900 responses to the survey, which was done in March 2012. Below are some of the questions asked in the VRSCA survey. Responses to those questions are listed below the questions. The VRSCA wishes to thank everyone who participated in the survey.