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More and more people are making Video Relay Service (VRS) calls since the inception of Video Phones (VP) in early 2000. Using VP is still new to many of us and often we hear consumers complain or criticize about the services from various VRS companies. What is missing is our ability to know the right way to make an effective VRS call and to give positive feedback or criticism. It’s too easy to be rude and/or give negative comments; complain to friends or other people other than the company that you are dealing with when making VRS calls. And we do nothing about it.
Here are a few tips in making a successful VRS calls:
In the real world we forget to be civil and it is often easier to criticize than it is to give praise. As consumers of VRS we need to focus on the principles of etiquette as it is essential to everyday life. By focusing on these principles, by challenging ourselves to stop highlighting the rudeness, we will see civility when making VRS calls. It is time for us to take control and to remember that we are ultimately responsible in making a successful VRS call.