Archived News
December 15, 2011


On Dec. 15, 2011, the Federal Communications Commission (FCC) issued a Further Notice of Proposed Rulemaking (FNPRM) regarding the structure and practices of the Video Relay Service (VRS) program, which also directs Telecommunications Relay Services. To learn about the most recent FNPRM, watch a video from The VRSCA Team. Read More »

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November 21, 2011

Transition Period Begins from Toll-Free to Local Numbers

On Nov. 21, 2011, the Wireline Competition Bureau announced the effective date for internet-based telecommunications relay service numbering. After Nov. 21, 2012, anyone who has a toll-free (800, 866 or 877) number will no longer be able to use that number. Read More »

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November 9, 2011


As part of ongoing efforts to keep our country and communities safe during emergencies, the Federal Communications Commission (FCC) and Federal Emergency Management Agency (FEMA) will conduct the first nationwide test of the Emergency Alert System (EAS). Read More »

November 3, 2011

Keep track of news about VRS

There have been many filings and proceedings posted on the FCC website on TRS/VRS lately. Here are links to keep track of the latest news on FCC/VRS issues and filings from VRS companies as well as individuals. Read More »

August 4, 2011

Important news information about your toll-free number

On Aug. 4, 2011, the Federal Communications Commission (FCC) Issued New Rules for Use of Toll-Free Telephone Numbers for iTRS. Read More »

July 28, 2011

FCC Amends Process for Certification VRS Providers

On July 28, 2011, the FCC amended its process for certifying Internet-based Telecommunications Relay Service (iTRS) providers as eligible for payment from the Interstate TRS Fund Read More »

April 6, 2011

FCC Releases Important Fraud Order

On April 6, 2011, the Federal Communications Commission (FCC) released the Video Relay Service (VRS) Fraud Order and the new Further Notice of Proposed RuleMaking (FNPRM) certification. Read More »

March 25, 2011

FCC Selects Rolka Loube Saltzer Associates as new iTRS Fund Administrator

The Federal Communications Commission (FCC) has, through competitive bid, selected Rolka Loube Saltzer Associates (RLSA) to replace the National Exchange Carriers Association (NECA) as Interstate Telecommunications Relay Service Fund Administrator. RLSA will assume administrative responsibility after completing a transition period ending June 30, 2011. For more information about RLSA, visit

February 17, 2011

FCC Seeks Comments on Use of VRS through New Technologies

On February 17, 2011, the Consumer and Governmental Affairs Bureau (Bureau) released the attached Public Notice seeking comment on the use of VRS through new technologies including mainstream, "off-the-shelf" mobile devices (CG Docket No. 10-51). Read More »

February 16, 2011

Providers Reminded to Comply with Commission Rules

On February 16, 2011, the Enforcement Bureau Commission issued the attached advisory reminding providers of their obligations to comply with Commission rules governing the provision of VRS and IP Relay regardless of the technology used to make a call.  In particular, VRS providers must comply with the Commissions emergency call handling rules. Read More »

February 4, 2011

Six-Month Extension of Waiver Granted on Treatment of Toll Free Numbers

On February 4, 2011, the Consumer and Governmental Affairs Bureau (Bureau) and Wireline Competition Bureau issued an order granting a six-month extension of the waiver regarding treatment of toll free numbers in the Internet-based Telecommunications Relay Service (iTRS) numbering directory (iTRS Directory). Read More »

November/December, 2010

VRS Providers Respond to “Accessibility Act”

On Oct. 21, 2010, the Federal Communications Commission’s (FCC’s) Consumer & Governmental Affairs Bureau and Wireless Telecommunications Bureau issued a Public Notice seeking comments on the advanced communications provisions of the Twenty-First Century Communications and Video Accessibility Act of 2010 (CG Docket No. 10-213). Read More »

November 16, 2010

Gregory Hlibok Named Chief of the FCC’s Disability Rights Office

On November 16, 2010, the Federal Communications Commission (FCC) Chairman Julius Genachowski named Gregory Hlibok, currently an attorney in the Disability Rights Office (DRO) in the Consumer and Governmental Affairs Bureau, to head up the FCC’s Disability Rights Office (DRO). Read More »

September 17, 2010

FCC NPRM Number Plan

FCC Initiates Rulemaking to Improve Internet-Based Telecommunications Relay Service Numbering Read More »

August 9, 2010

21st Century Communications and Video Accessibility Legislation Passes

This bill allocates $10 million per year for communications equipment used by people who are deaf-blind, ensures emergency information is accessible to individuals who are blind or have low vision, requires accessible user interfaces on mobile browsers that connect to the internet, and requires hearing aid compatibility of "smart phones," among several other provisions. This legislation requires captioned television programs to be captioned also when delivered over the internet and requires video description on television for people with vision loss. Read More »

June 28, 2010

FCC Announces New Interim Rate for 2010-2011

The Federal Communications Commission (FCC) announced the per-minute compensation rates for Video Relay Service (VRS) from the Interstate Telecommunications Relay Services (TRS) Fund for each form of TRS for the 2010-2011 Fund year. Read More »

May 28, 2010

Letter from Congress to FCC

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May 27, 2010

FCC Takes Further Steps to Ensure That Video Relay Service Will Continue as a Vibrant Service

“Washington, DC -- As part of its multi-pronged approach to ensuring the viability of the Video Relay Service (VRS), a crucial telecommunications link for Deaf and Hard-of-Hearing people, the Commission today took decisive action to defend this vital program from the waste, fraud and abuse that has plagued the program and threatens its long-term viability.” Read More »

May 12, 2010

Future of Video Relay Service in Jeopardy

On April 30, 2010, the Federal Communications Commission (FCC) sent out a Public Notice about the new compensation formula to calculate the rate for Video Relay Service (VRS) providers. If this new rate is adopted, most VRS providers would lose money when handling VRS calls and some may go out of business. Read More »

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March 15, 2010

VRSCA Sends Congratulations to Deputy Chief Karen Peltz Strauss!

Last week, Federal Communications Commission (FCC) Chairman Julius Genachowski named Karen Peltz Strauss as Consumer and Governmental Affairs Bureau (CGB) Deputy Bureau Chief. Read More »

February 25, 2010

FCC Reaffirms Rules and Policies of VRS

On Thursday, February 25, 2010, the FCC sent out a release reaffirming Rules and Policies of Video Relay Service. The Commission's Consumer and Governmental Affairs Bureau issued a Declaratory Ruling to reaffirm FCC's rules and policies for VRS reimbursement. Read More »

November 24, 2009

Change in Using 800/866 Calls -- You Still Can Make 800/866 Calls

Recently, the Federal Communications Commission (FCC) announced that 800 (CSDVRS and Sorenson) and 866 (Sorenson) numbers be removed from the national database. Read More »

October 26, 2009

Deadline Extended to Choose Your Default Provider

The deadline for Video Relay Service (VRS) and IP Relay users to choose a “default” provider was extended by the Federal Communications Commission (FCC) to November 12, 2009. Read More »

August 10, 2009

Protect Yourself From Fraud

Video Relay Service is a wonderfully empowering technology that can be used to conduct conversations between hearing and Deaf individuals who use sign language to communicate. But as the VRS industry is maturing, instances of abuse of the technology have begun to creep up. Read More »

June 4, 2009

The Federal Communications Commission (FCC) May Take Action That Will Hurt VRS »

May 19, 2009

See the Latest FCC VLOG about 10-Digit Numbers and E911 »

December 19, 2008

FCC Second Report and Order on Reconsideration »

June 24, 2008

FCC Adopts a New Numbering System and Mandates E911 Services »

July 5, 2007

Rates Frozen for Various Forms of Telecommunications Relay Service »

July 2, 2007

FCC Issues Order Freezing VRS Rate for the Short Term »

July 3, 2007

FCC Freezes TRS Compensation Rate for Now While Mulling Alternatives »

June 15, 2007

Tens of Thousands of Comments Sent to the FCC Since Mid-May »

June 8, 2007

NAD Advocates Consumers to File Comments with FCC »

May 18, 2007

VRS Providers Complain to FCC About Reimbursement Rates »

May 17, 2007

Providers Criticize NECA Proposal for TRS Payment Fund Formula »

NAD'S Advocacy

NAD Supports Multi-Vendoring--the Right to Choose Relay Service Providers »

December 10, 2004

FCC Adds Video Relay Services to State »

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