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Video Relay Service (VRS) is a free service for the Deaf and hard-of-hearing community that enables anyone to conduct video relay calls through a certified ASL interpreter via a high speed Internet connection and a webcam with a PC or a videophone and a TV. The Deaf user sees an ASL interpreter on their TV or computer screen and signs to the interpreter, who then places a call to a hearing person via a standard phone line and relays the conversation between both parties. Communication using VRS is instantaneous and natural.
One major advantage that VRS holds over the traditional TTY/TDD system is that Deaf users are allowed to communicate using ASL, their primary language for communication. TTY forces users to type text based messages in English, often a secondary language through a standard TTY machine. |
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