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Contact Now »Video Relay Services Consumer Association
The Video Relay Services Consumer Association (VRSCA) is an informational forum for deaf, hard-of-hearing and hearing persons who use Video Relay Services (VRS. The VRSCA provides an objective environment for individuals to be educated and informed about issues that relate to VRS.
Disclosure: The VRSCA is funded by Sorenson Communications, however, does not advocate or advertise expressly for Sorenson or any other VRS providers. The information contained in this website is for general information and education purposes only. The information is provided expressly by the VRSCA and while we endeavour to keep the information up to date and correct, VRSCA is not responsible for errors resulting from access to its internet resources or use of the information contained therein.
The Video Relay Services Consumer Association (VRSCA) empowers Deaf, hard-of-hearing, and hearing individuals to discuss current issues relating to Video Relay Services (VRS). The goal of the VRSCA is to integrate VRS into daily life by educating the community, ultimately helping to bridge the communication gap between Deaf, hard-of-hearing, and hearing individuals; and by encouraging the Federal Communications Commission (FCC) to improve comprehensive VRS services. Regional managers of the VRSCA organization can be contacted by visiting the Contact page.
Video Relay Service (VRS) is a free service for the Deaf and hard-of-hearing community that enables anyone to conduct video relay calls through a certified ASL interpreter via a high speed Internet connection and a webcam with a PC or a videophone and a TV. The Deaf user sees an ASL interpreter on their TV or computer screen and signs to the interpreter, who then places a call to a hearing person via a standard phone line and relays the conversation between both parties. Communication using VRS is instantaneous and natural.
One major advantage that VRS holds over the traditional TTY/TDD system is that Deaf users are allowed to communicate using ASL, their primary language for communication. TTY forces users to type text based messages in English, often a secondary language through a standard TTY machine.
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